QB Tools Blog

The coming year will be pivotal for online retail, offering new opportunities through major events and strategic dates. From global conferences to peak marketing periods, 2025 is set to shape the future of the industry. It’s a chance to adapt your business to global changes! Innovations and strategic planning will help you stay ahead of the market trends.

The year 2025 will be significant for the hospitality industry, opening up numerous opportunities for growth and international cooperation. The major events of the year — Gulfood, HORECA Synergy, and FoReCH — not only set trends but also create platforms for experience exchange and building new partnerships.

The HoReCa sector in 2024 is actively embracing IT innovations to improve operational efficiency and enhance customer service. Trends include artificial intelligence, process automation, personalized service, contactless technologies, and cloud-based delivery solutions. Read more to learn how modern technologies are transforming the hospitality industry, enabling businesses to adapt faster to new challenges and increase guest satisfaction.

In 2024, IT product design for e-commerce is rapidly evolving, with personalization, interactivity, and simplicity at the forefront. New technologies, such as artificial intelligence, micro-interactions, and augmented reality, are transforming the user experience to be more engaging and user-friendly. Research shows that reducing decision-making time, interface adaptability, and innovative features like chatbots significantly impact customer conversion and retention. Modern solutions enhance customer interaction and simplify each stage of the buyer's journey, making the shopping experience both enjoyable and convenient.

A mobile app for HoReCa (Hotels, Restaurants, Cafés) is becoming an essential tool for service automation and enhancing customer interactions. It not only speeds up order processing but also reduces errors, optimizes communication between kitchen and service staff, and enables personalized service. Discover the main advantages of this solution for the modern restaurant business.

In the HoReCa sector, competition is steadily growing, and a mobile app has become a powerful tool for attracting and retaining customers. It gives establishments a modern image, simplifies the ordering process, and increases customer loyalty. The app allows for quick food orders, access to bonuses and discounts, and personalized offers. Moreover, direct communication with customers via push notifications helps to inform them about promotions and new items. Modern restaurants, cafes, and hotels actively use mobile solutions to create a comfortable and safe experience for their guests.

In today's world of e-commerce, mobile applications for customers and employees play a crucial role in optimizing business processes. They simplify purchases, automate routine operations, and improve communication. Thanks to mobile platforms, customers receive a personalized experience, while employees gain tools for enhancing efficiency. According to research, such apps increase customer loyalty and internal productivity. In the competitive modern environment, using mobile solutions has become an essential part of successful business operations in e-commerce.

The modern HoReCa sector is undergoing transformations due to new consumer demands. High service quality is no longer the sole criterion. Clients now expect personalization, digitalization, environmental responsibility, and heightened safety standards. Technologies such as artificial intelligence and mobile applications allow establishments to better understand guest needs and optimize processes. Meanwhile, eco-friendly initiatives and contactless service have become essential aspects for modern consumers. These challenges, when approached correctly, can become key to business success.

Digital transformation in HoReCa through mobile apps and websites boosts revenue and improves the customer experience. Personalization, online ordering, and omnichannel solutions speed up service, increase loyalty, and drive profits. Learn how technology is reshaping the hospitality industry.

E-commerce is rapidly evolving thanks to convenience, personalization, and new technologies. This article explores the key trends of 2024: omnichannel approaches, sustainability, the use of social platforms for sales, and the adoption of AR/VR to enhance customer experience.

In 2024-2025, website design for HoReCa will focus on minimalism, personalization, and mobile optimization. Key directions will include the implementation of artificial intelligence, a focus on sustainability, and interactive content that creates a unique customer experience.

In the world of e-commerce, IT solutions play a crucial role in achieving success. They provide flexibility, convenience, security, and integration with other systems, allowing businesses to grow efficiently and adapt to market changes. The article explores the key benefits of using IT solutions in e-commerce and their contribution to companies' competitiveness.

The implementation of online menus in the HoReCa industry (hotels, restaurants, cafes) has become a crucial step in enhancing service and optimizing operations. Digital menus not only simplify dish selection and improve the customer experience, but also make information updates easier, increase staff efficiency, and improve sanitary conditions. The article discusses the key advantages of using online menus and their impact on business growth.

In the rapidly growing e-commerce sector, CRM systems have become a key tool for successful businesses. They enable centralized customer data storage, automate marketing processes, and analyze key performance indicators. As a result, customer service quality improves, sales increase, and team communication is enhanced.