In 2025, food delivery is a cornerstone of the HoReCa industry, with 70% of customers ordering online, according to Statista. However, managing delivery logistics can be complex: coordinating couriers, planning routes, and ensuring speed require significant resources. Ready-made delivery systems like GloriaFood, DoorDash, or local platforms like Rocket enable restaurants to optimize logistics in weeks, saving time and budget. This article explores how tools for managing couriers and routes enhance restaurant efficiency, delivering automation, analytics, and customer satisfaction.
Why Ready-Made Delivery Systems Matter for HoReCa?
Ready-made delivery systems are pre-built software solutions that integrate with POS systems, mobile apps, and restaurant websites to manage logistics. They reduce the cost of custom development and accelerate delivery launches. Key benefits:
- Time savings: Launch in 1–4 weeks instead of 6–12 months.
- Cost reduction: Pre-built solutions are 50–80% cheaper than custom systems.
- Automation: Real-time order and route tracking.
- Flexibility: Integration with CRM, analytics, and payment gateways.
These systems are ideal for restaurants, cafes, and catering businesses scaling food delivery.
1. Choosing a Ready-Made Delivery System
Popular Platforms
Select a delivery system that fits your restaurant’s needs:
- GloriaFood: Free platform for HoReCa with menu integration and order tracking.
- DoorDash: Robust system for global markets with courier management features.
- Uber Eats: Integration with in-house couriers and routing.
- Rocket: Ukrainian platform supporting local logistics services.
Selection Criteria
- Functionality: Order management, routing, analytics.
- Integration: Compatibility with POS systems (Poster, Syrve).
- Cost: From $0 (GloriaFood) to $500/month (DoorDash).
2. Integration with POS Systems
Order Synchronization
Ready-made delivery systems integrate with POS systems to automate order processing. When a customer orders via a website or app, the order is instantly sent to the kitchen.
- Poster POS: Syncs orders and inventory.
- Syrve: Manages menus and sales analytics.
Benefits
- Reduces errors by 80% (Toast).
- Automates data transfer between customers, kitchen, and couriers.
3. Courier Management
Scheduling Shifts
Ready-made delivery systems enable shift planning for couriers:
- Onfleet: Tool for managing shifts and tasks.
- DoorDash Drive: Automated order assignment.
Real-Time Tracking
Customers and managers can track couriers via GPS, boosting customer satisfaction by 25% (Google).
4. Route Optimization
Routing Algorithms
Ready-made delivery systems use AI to build optimal routes:
- Route4Me: Plans routes for multiple couriers.
- Onfleet: Optimizes based on traffic and distance.
Benefits
- Cuts delivery time by 20–30% (Route4Me).
- Reduces fuel costs.
5. Analytics and Reporting
Performance Tracking
Ready-made systems provide reports on:
- Delivery times.
- Number of completed orders.
- Courier efficiency.
Tools: Firebase Analytics, Toast Reports.
Demand Forecasting
AI analyzes data to predict peak hours, optimizing courier allocation.
6. Integration with Customer Channels
Websites and Apps
Ready-made delivery systems integrate with websites and mobile apps to allow orders via preferred channels.
- GloriaFood: Built-in menu for websites.
- Shopify: Cart integration for e-commerce.
Push Notifications
Send customers updates on order status or promotions via OneSignal.
7. Testing and Support
System Testing
Before launch, conduct testing:
- Functional: Order processing, courier tracking.
- Performance: System speed.
- Security: Customer data protection.
Tools: Google Analytics, TestFlight.
Technical Support
Most platforms offer 24/7 support. For complex systems, hire an admin.
Delivery Logistics Trends in 2025
- AI and ML: Demand forecasting and route optimization.
- Drones and robots: Automated delivery in urban areas.
- Sustainability: Use of electric bikes for delivery.
- Voice ordering: Integration with voice assistants.
Ready-made delivery systems revolutionize restaurant logistics, providing automation, courier management, and route optimization. From GloriaFood to DoorDash, these tools save time, cut costs, and boost customer satisfaction. A step-by-step plan for integration, testing, and analytics enables restaurants to scale food delivery efficiently. To optimize your logistics, choose a ready-made delivery system and consult professionals for setup.
Take a step closer to the future today by ordering a mobile app for HoReCa from QB Tools. It’s the perfect solution for your restaurant, casual café, sushi bar, or pizzeria to organize food delivery and implement a loyalty system for guests. Visit https://qbtools.com.ua to order your app.